Frequently Asked Questions
Everything you need to know about shopping with Blackhawk.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I return or exchange an item?
Blackhawk offers a 30-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. Blackhawk is committed to using organic cotton and recycled polyester in over 60% of our collections, and we partner exclusively with fair-trade certified factories.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You have a 30-minute window after placement to cancel or modify your order by contacting our customer support team via live chat.